This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.
24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
The online audio provides valuable listening practice to accompany each unit.
Szczegóły
Tytuł: Collins English for Work - Hotel and Hospitality English: A1-A2Autor: Mike Seymour
Wydawnictwo: HarperCollins Publishers
ISBN: 9780007431984
Kategoria: Podręczniki
Przedmiot: Język angielski
Typ: Podręcznik
Języki: angielski
Rok wydania: 2011
Ilość stron: 160
Format: 19.0x25.0cm
Oprawa: Miękka
Waga: 0.356 kg